Course
Developing Operational Excellence (clone) (4O11)
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Level 4: Executive Management
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L-4: Operations and Quality
Developing Operational Excellence (clone) (4O11)
COURSE OVERVIEW Organizations need to strive for operational excellence to create value and to sustain business growth. In this course, we examine the foundations of quality improvement and the leading international frameworks for business...
Accounting Foundations (L1F01)
L1: First-Line Management
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L1: Finance and Admin.
Accounting Foundations (L1F01)
COURSE OVERVIEW: This comprehensive course in Accounting Foundations (Understanding Accounting) is designed for managers and staff who require a detailed understanding of accounting - including non-financial managers and executives, budget...
Foundations in Cost Management (L1F02)
L1: First-Line Management
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L1: Finance and Admin.
Foundations in Cost Management (L1F02)
COURSE OVERVIEW: In developing the budgets for your department or your business, it is useful to have an understanding of the basics of costs and cost management. In this concise courses, you will learn about the basics principles of cost...
Business Report Writing (L1F03)
L1: First-Line Management
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L1: Finance and Admin.
Business Report Writing (L1F03)
COURSE OVERVIEW: Business reports are your company’s main tool to enable and support critical decision-making. If you are proposing a course of action – either within your company or to a client – the report you write will be its best...
Foundations in Human Resources Management (L1H02)
L1: First-Line Management
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L1: Human Resources Management
Foundations in Human Resources Management (L1H02)
COURSE OVERVIEW: Human Resource Management is a core business activity, and is to some extent the responsibility of all managers across the organization. This course provides managers and aspiring Human Resource Management professionals with...
Managing Stress at Work (L1H03)
L1: First-Line Management
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L1: Human Resources Management
Managing Stress at Work (L1H03)
COURSE OVERVIEW: Stress and Conflict are normal features of a work environment. Knowing how to recognize and manage stress and conflict is a fundamental skill required of managers today. In this course, you will first examine the causes of...
Foundations in Leadership (L1L01)
L1: First-Line Management
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L1: Leadership and Strategy
Foundations in Leadership (L1L01)
COURSE OVERVIEW: As a manager, you will be tasked with controlling and coordinating the work of your team, your systems and business processes which deliver service to your clients or internal customers. To become a leader, you will need to move...
Building an Effective Team (L1M02)
L1: First-Line Management
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L1: Principles of Management
Building an Effective Team (L1M02)
COURSE OVERVIEW: For most of us, teamwork is a part of everyday life. Whether it’s at home, in the community, or at work, we are often expected to be a functional part of a high performing team. As a supervisor, you are expected to not only...
Contributing to Innovation and Change (L1M04)
L1: First-Line Management
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L1: Principles of Management
Contributing to Innovation and Change (L1M04)
COURSE OVERVIEW: To maintain a leadership position, companies need to be continuously proactive in exploring new opportunities for innovation. This requires both leadership and the evolution of an innovation culture within organizations. As a...
Mastering Time Management (L1M06)
L1: First-Line Management
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L1: Principles of Management
Mastering Time Management (L1M06)
COURSE OVERVIEW: In today's fast-paced and ever-changing business environment, effective time management is critical to both individuals and organizations. Most of us are working longer hours, but are we working as efficiently and effectively...

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