Professional Credentials

Certificate in Communication Skills for Business (X103)


This is an introduction to the Global Certificate in Communication Skills for Business. is designed to help newly appointed and practicing first line managers, rapidly develop the communication skills essential for success in all areas of management, including interpersonal skills, giving presentations, chairing meetings, conducting negotiations and writing effectively.


1. Interpersonal Communication Skills
2. Business Negotiating Skills
3. Managing Business Meetings
4. Writing for Business
5. Making Professional Presentations


• LEVEL: First-Line Managers and all staff.
• COURSES: 5 (see course details below)
• CREDITS: 10 (100 CPD hours)
• LEARNING: 100 Hours (each course takes approx. 20 hours to complete)
• DURATION: 3 Months
• CERTIFICATION: GMA Digital Credentials

This course is part of a bundle of 6 courses - click on 'Part of bundle' to view courses and enrol.
  • Certificate in Business Communication Skills - Introduction
Completion rules
  • All units must be completed