Professional Credentials

Certificate in Sales Management (X105)


This is an introduction to the Global Certificate in Sales Management. The program enables managers to develop the knowledge and skills to successfully manage the sales processes which promote growth and commercial success in the business. Learn the essentials of successful sales practice, how to conduct business negotiations, and plan for and execute a sales campaign.


1. Essential Sales Skills
2. Meeting Customer Needs
3. Making Effective Sales Presentations
4. Business Negotiating Skills
5. Leading and Motivating a Sales Team


• LEVEL: First-Line Managers
• COURSES: 5 (see course details below)
• CREDITS: 10 (100 CPD hours)
• LEARNING: 100 Hours (each course takes approx. 20 hours to complete)
• DURATION: 3 Months
• CERTIFICATION: GMA Digital Credentials

This course is part of a bundle of 6 courses - click on 'Part of bundle' to view courses and enrol.
  • Certificate in Sales Management - Introduction
Completion rules
  • All units must be completed